When performing field service work, laptops can be useful, but you’ll need a sturdy one to withstand the responsibilities of the job. As such, field service technicians require a sturdy computer that doesn’t hinder their work. This calls for a laptop with sufficient processing power and dependability to be used on-site.
Here are some things to consider when choosing a laptop for field service.
Durability
Every computer has a CPU and a hard drive, but not every computer can survive a dip in the pool. When you’re looking for a computer to use in the field, you’ll be looking at rugged laptops with the special technology necessary to keep them working in tough conditions.
- IP Standard Rating
DT Research convertible laptops meet military standards with an IP65 rating for water and dust resistance; MIL-STD-810G/H for shock and vibration protection; MIL-STD-461F for EMI and EMC tolerance; and are HERO (Hazard of Electromagnetic Radiation to Ordnance) tested. It is ideal for use in the field, tight spaces, and many other challenging environments where a “standard tablet” or computer will not perform or is hard to use.
- 360 Screen Rotation
DT Research convertible laptop models include a hinge design that enables the keyboard component to be rotated 360 degrees and out of the way behind the screen. This allows for a speedy conversion from laptop to tablet and back. If you’re going to use the keyboard frequently and want to make sure you always have it with you, a 2-in-1 of this kind is the best option.
This design is handy if you need to switch from a larger room using a laptop to a smaller space when a tablet is required. As a result, you always have the right tool at hand. With just minimal effort, you’ll have the device ready whenever and however you need it.
Reliability
Accidents are bound to occur when you spend a lot of time transporting equipment from one site to another. DT Research’s rugged laptops are equipped and outfitted with parts that are shock-proof, unlike most computers that may be rendered useless if they are dropped. Our rugged laptops are equipped with hard drives that can withstand stress and have tough screens, making them suitable for use in the field.
Connectivity
Utility staff must rely on efficient communication solutions to share crucial information with dispatch, infrastructure assessment teams, and maintenance and repair crews. For everything from service connection or disconnection requests to outages and disruptions, rugged laptops enable real-time status updates, work order submissions, and subscriber alerts, leading to quicker responses and better communication as well as opening the door for real-time decision-making when issues arise.
Rugged laptops give utility businesses the capacity to send out clearer and faster communication, providing real-time updates, status reports, and work-order submissions, which are all essential elements in the “gotta-be-done-now” world of the people doing fieldwork.