Staying ahead in business means listening closely to the people who use your products every day. At DT Research, customer feedback isn’t just welcomed — it’s essential. Our rugged, precision-engineered tablets are designed not just to meet industry standards but to exceed expectations based on the real-world needs of professionals across healthcare, military, logistics, construction, public safety, and field services.
Putting Customers at the Center of Innovation
While certifications and compliance matter, DT Research goes beyond the baseline. Our product development process is deeply rooted in customer insight, enabling us to deliver solution-targeted rugged tablets that solve real problems in real environments. From military command centers to hospital corridors, we partner with end-users to gather feedback that updates hardware enhancements, software integrations, and ergonomic refinements.
Not Just Meeting Standards but Listening to Industry Professionals
Most rugged tablets are built to survive harsh conditions — but we build our rugged solutions to thrive in them, based on direct feedback from the field.
- Military Users have requested integrated CAC readers and secure communication protocols — features now built into our MIL-STD-810H and MIL-STD-461G compliant tablets and laptops.
- Healthcare Professionals shared the need for hot-swappable batteries, powerful speakers, and fast documentation capture — now standard in our Medical Tablet Series.
- Construction Crews and Utility Teams needed brighter screens, glove-compatible touchscreens for outdoor work, and positioning — which we now offer in tablets with sunlight-readable displays, capacitive touch, and GPS.
Feedback-Driven Innovation
1. Hot-Swappable Battery Packs
A frequent request from field workers and emergency responders was for devices that stay powered during long shifts without shutting down. Our response? Incorporate dual hot-swappable batteries, keeping tablets operational 24/7 — even in remote locations.
2. Modular I/O Ports
IT managers in logistics and manufacturing expressed their need for flexibility of different peripherals. Instead of locking users into fixed port configurations, we developed modular expansion options that adapt to individual enterprise needs, reducing downtime and increasing efficiency.
3. Integrated GNSS, RFID, and Barcode Scanners
Utility inspectors and warehouse teams underlined the need for all-in-one data capture to eliminate the burden of carrying multiple tools. DT Research tablets now feature integrated GNSS receivers, RFID readers, and barcode scanners to support accurate asset tracking and inventory management in the field.
Agile Product Development Based on Feedback Loops
We don’t just collect feedback at product launch — we maintain continuous feedback loops throughout a device’s lifecycle. Regular check-ins with enterprise clients, user experience trials, and post-deployment support appraisals all guide our agile product development model.
By actively collaborating with IT teams and end-users, we ensure that our rugged tablets are tailored to the applications needed. They’re precision-engineered for specific workflows within a company, industry safety requirements, and environmental conditions.
Why This Matters for Your Business
Choosing DT Research tablets means more than selecting rugged hardware. It means investing in a technology partner who listens — and who evolves with you.
- Fewer equipment failures.
- Faster adoption rates.
- Increased user satisfaction.
- Better ROI from custom-built solutions.
Innovation That Starts With You
At DT Research, our mission is simple: Design technology that works for the people who rely on it most. By actively listening to our customers and transforming their feedback into tangible design upgrades, we continue to lead the industry with rugged tablets that are as reliable as they are intelligent.
Have a feature request or product improvement idea? We’re all ears — because the future of rugged technology starts with your voice.