As the Holiday season approaches, businesses get busy. More customers are out and about shopping, eating, and enjoying the season. Its the perfect time of year for longer lines, extended customer wait times and entertainment with family. As businesses prepare for the season at hand, its important they have tough technology to match the demand.
Sleek, modern design, lightweight and durable. DT Research rugged tablets give solutions to enable hospitality industry staff to streamline tasks, more efficient inventory, and improved customer service. Many tablets used in the hospitality industry are off-the-shelf, consumer-grade tablets that if dropped or spilled on will require replacement. A tablet is not just a tablet when it comes to the hospitality industry. Restaurants, retailers, and cruise ships need their employees to be equipped with rugged tablets that are built for their environment.
Similar to any service-based industry, restaurants are ever-changing and constantly adjusting to current trends and new innovations in the marketplace. What distinguishes restaurants from other industries, however, is how quickly they can implement new trends in their business as well as how strategic, sometimes small changes have a significant positive impact on the growth of the business. Following the successful execution of a new trend or change, a restaurant can easily go from unknown to the next must-try spot practically overnight.
A study conducted by Emerald Insight found that out of all the aspects of a restaurant, customer satisfaction was influenced most by the responsiveness of the frontline employees. This group is made up of the hostesses, servers, and bartenders — they are the individuals who directly serve and interact with the customers.
2019 marks a decade since the United States travel, tourism and hospitality industries emerged from the depths of economic recession. However, by looking at where this interconnected triangle of industries are now, one wouldnt know that it was only a short 10 years ago that they were struggling. Over the past years, a surge of recovery combined with an economic turning point has fueled a historic burst of demand in these industries. This substantial growth isnt limited to traditional players, immense digital and technological innovations have played and still hold a major role in this positive shift in the travel, tourism and hospitality industries.
